Data protection notice regarding the “Portal Deutsch” service at

Information about data protection by the Deutscher Volkshochschul-Verband e.V. (German Adult Education Association, hereinafter referred to as « DVV ») for the « Portal Deutsch » website at The responsible body under the meaning of the German Federal Data Protection Act is the Deutscher Volkshochschul-Verband e.V., Obere Wilhelmstr. 32, 53225 Bonn, Germany.

The fundamental principle for DVV is that the protection of your privacy is our highest priority. Compliance with statutory provisions for data protection is a matter of course for us. Furthermore, it is very important to us that you always know when we are storing data, which data we are storing, and what we are using it for.

I. What is personal data?

Personal data is any information that makes any kind of statement about an identified or identifiable natural person, for example name, address etc. The term does not apply to anonymised details that cannot be associated with any specific person, for example statistics about user behaviour.

II. When and how is your personal data collected and used?

Contact form
There is a contact form available if you wish to use the website to contact Deutscher Volkshochschul-Verband e.V. and the project team representing the « Portal Deutsch » website. You are required to submit the following details in order to contact us via this form:
  • First name and surname
  • E-mail address

In addition, you can choose to provide details of the institution you work for, your location, or a telephone number.

Order form
If you wish to use the website to place an order for information and advertising materials from us, you are required to provide the following details on the order form:

  • First name and surname
  • postal address
  • Telephone number
  • E-mail address

In addition, you can choose to provide details of the institution you work for.

We only use the data from the contact and order forms to provide the requested information and materials to our users. In addition, we use the data internally for the purposes of evaluating user requests, and to improve the quality of the services we offer.

If you wish to subscribe to the newsletter via the « Portal Deutsch » website you must provide the following details on the form:

  • E-mail address

In addition, you can choose to provide the following details: title, first name, surname, « I am learning German », « I teach German », or « neither ».

III. Fundamentally no passing on of personal data

Insofar as not otherwise derived from this data protection notice, your personal details will not be passed onto third parties unless you have explicitly given your consent for this or we are obliged to pass them on, for example as a result of a legal or official decree.

IV. Protecting your data

We have taken technical and organisational measures to ensure that requirements relating to data protection are adhered to both by us and by external service providers working for us. Your details are saved on specially protected servers. Access is only permitted to a few specially authorised people who are entrusted with the technical, commercial, or editorial maintenance of the server and platform.

V. Collecting and editing usage information

Each time « Portal Deutsch » is accessed the following data is stored on our server (not on your device) to protect against misuse and to conduct a fault analysis: IP address, usage time, type of device, operating system version, browser type and version. Information about exactly what was accessed and whether any fault occurred is also stored.

VI. Cookies

We use cookies. Cookies are small data records created when websites are accessed, and are filed on the user’s computer. Cookies allow the web server to access user-specific information that helps make use of the website easier and more convenient for the visitor, or enables certain functions to work at all.

You can adjust your browser settings so that cookies are generally declined, or so that you have to confirm acceptance of cookies each time. If you decide not to allow cookies, you may not be able to use certain functions on « Portal Deutsch ». The help function in the menu list on most web browsers will explain how you can prevent your browser from accepting new cookies, how your browser will alert you when you receive new cookies, or how you can switch off all cookies already received.

VII. Google Analytics

This website uses Google Analytics, a web analysis service offered by Google Inc. (hereinafter referred to as « Google »). Google Analytics uses cookies, text files which are stored on your computer and which allow your usage of the website to be analysed. Information created by the cookies about your usage of this website is generally transferred to one of Google’s servers in the USA and stored there. In the event that IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union, or in other states party to the Agreement on the European Economic Area Only in exceptional circumstances will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your usage of the website, to create reports about website activity, and to provide the website operator with additional services connected to use of the website and the internet. The IP address transmitted by your browser in the context of Google Analytics will not be combined with other Google data. You can prevent the storage of cookies by activating an appropriate setting in your browser software; however, please note that you may not be able to make full use of all website functions if you do so. In addition, you can prevent the data relating to your use of the website (including your IP address), which is created by the cookie, from being provided to Google, and prevent the editing of this data by Google, by downloading and installing the browser plug-in available at the following link: (

You can also prevent collection by Google Analytics by clicking on the following link. This will set an opt-out cookie that prevents future collection of your data when visiting this website. deactivate Google Analytics

More detailed information about usage conditions and data protection is available at or at Please be aware that Google Analytics has been expanded with the code « anonymizeIp » on this website in order to guarantee the anonymised collection of IP addresses (« IP masking »).

VIII. Wording of newsletter consent

You can subscribe to our newsletter via « Portal Deutsch » by explicitly giving your consent. Wording of the declaration:

« Newsletter », « Subscribe »

You can withdraw this consent at any time without charge by clicking on the « unsubscribe » link in the « newsletter » menu, which you will find on the website at

IX. Information, right of objection, and general data protection enquiries

You can demand to see information concerning the data stored about you at any time without charge and without delay. We reserve the right to provide this information electronically.

In addition, you have the right at any time to object to the further use of your personal data in future. The easiest way to do this is to send an e-mail to If you wish to lodge an information request or an objection you must provide sufficient information to identify yourself (an e-mail address as a minimum) and provide valid proof that you are asking about your own information.

In such instances, or if you have any other questions concerning data protection, please contact:

Martina Noeres
Deutscher Volkshochschul-Verband e.V.,
Obere Wilhelmstr. 32, 53225 Bonn, Germany

XI. Right of modifications

We reserve the right to modify this data protection declaration from time to time with due regard to statutory provisions.

Effective from: March 2017